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What is PCI DSS SAQ?

What is PCI DSS SAQ?

In accordance with the levels and criteria defined by each card brand, organizations can achieve PCI DSS compliance by properly completing the SAQ (Self-Assessment Questionnaire) for their assigned level.
*The scope and applicable requirements may require confirmation or approval from the acquirer.

Overview of SAQ Types (Self-Assessment Questionnaire)

SAQ
Type
Applies to: Data Retention Processing Method
A Card-not-present merchants (e-commerce or mail/telephone-order)
*Not applicable to face-to-face channels. Not applicable to service providers.
Any account data retained by merchant is on paper (for example, printed reports or receipts), and these documents are not received electronically. All processing of account data is entirely outsourced to PCI DSS compliant third party service provider (TPSP)/payment processor.
A-EP E-commerce merchants
*Not applicable to service providers.
Any account data retained by merchant is on paper (for example, printed reports or receipts), and these documents are not received electronically. All processing of account data, with the exception of the payment page, is entirely outsourced to a PCI DSS compliant third-party service provider (TPSP)/payment processor.
B Brick-and-mortar (card-present) or mail/telephone order (card-not-present) merchants
*Not applicable to e-commerce channels. Not applicable to service providers.
Merchant retains only paper reports or receipts with account data, and these documents are not received electronically. The merchant uses only an imprint machine and/or uses only standalone, dial-out terminals (connected via a phone line to the merchant processor) to take customers' payment card information.
B-IP Brick-and-mortar (card-present) or mail/telephone order (card-not-present) merchants.
*Not applicable to e-commerce channels. Not applicable to service providers.
Merchant retains only paper reports or receipts with account data, and these documents are not received electronically. The merchant uses only standalone, PCI-listed approved PTS POI devices (excludes SCRs and SCRPs) connected via IP to merchant's payment processor to take customers' payment card information.
C Brick-and-mortar (card-present) or mail/telephone order (card-not-present) merchants.
*Not applicable to e-commerce channels. Not applicable to service providers.
Merchant retains only paper reports or receipts with account data, and these documents are not received electronically. The merchant process account data via a point-of-sale (POS) system or other payment application systems connected to the Internet.
C-VT Brick-and-mortar (card-present) or mail/telephone order (card-not-present) merchants.
*Not applicable to e-commerce channels. Not applicable to service providers.
Merchant retains only paper reports or receipts with account data, and these documents are not received electronically. The only payment processing is via a virtual payment terminal accessed by an Internet-connected web browser.
D SAQ D for Merchants:
All merchants not included in descriptions for the above SAQ types.
* Not applicable to service providers.
SAQ D for Services Providers:
All service providers defined by a payment brand as eligible to complete an SAQ.
SAQ D for Merchants:
E-commerce merchants that accept or store account data, as well as merchants who do not qualify for another SAQ type or have additional PCI DSS requirements.
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P2PE Card-present or card-not-present (mail/telephone order) merchants.
*Not applicable to e-commerce channels. Not applicable to service providers.
Merchant retains only paper reports or receipts with account data, and these documents are not received electronically. All payment processing is via a validated PCI-listed P2PE solution.
SPoC Attended card-present merchants only (contact chip, contactless, SCRP-based magnetic stripe).
*Not applicable to unattended card-present, mail-order/telephone order (MOTO), or ecommerce channels. Not applicable to service providers.
Merchant retains only paper reports or receipts with account data, and these documents are not received electronically. All payment processing is only via a card-present payment channel.

Details about the SAQ (Self-Assessment Questionnaire) can be found on the official PCI SSC website.

Preparing an SAQ requires an accurate understanding of network architecture, server management, and overall information security. Please keep the following points in mind.
・Selecting the wrong SAQ type (using a type that is not applicable)
・Descriptions that do not reflect actual operations
・Requirement responses based on self-serving interpretations

These issues may result in being deemed non-compliant and could lead to future risks.
Additionally, the SAQ AOC (Attestation of Compliance) requires the signature of a responsible executive, meaning your company bears full responsibility for the accuracy and validity of its compliance declaration.

ICMS Solutions provides comprehensive SAQ support, such as QSA-assisted SAQ preparation and QSA-signed SAQ AOC services.
Please do not hesitate to contact us for consultations or quotations.

ICMS Solutions offers comprehensive consulting services for SAQ (Self-Assessment Questionnaire) compliance.
Our dedicated team of experts provides end-to-end support—from gap analysis and roadmap development to implementation and assessment preparation.

Contact ICMS Solutions

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